PRIVACY POLICY

Idahome Systems, LLC

www.idahomesystems.com

Effective Date: April 16, 2025

Idahome Systems, LLC ("Company," "we," "us," or "our") is a home services company based in the State of Idaho. This Privacy Policy describes how we collect, use, store, and protect the personal information you provide when you visit our website at www.idahomesystems.com (the "Site") or contact us through the Site's contact form.

By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

We collect personal information that you voluntarily provide to us through the contact form on our Site. This information may include:

• Full name
• Email address
• Phone number
• Physical address
• Description of your home service inquiry or request

We do not collect sensitive personal information such as Social Security numbers, payment card numbers, or government-issued identification numbers through our Site.

We may also automatically collect limited technical information when you visit our Site, such as your browser type, device type, and IP address, through cookies or similar technologies placed by our website hosting provider, GoDaddy. Please refer to Section 6 below for more information on cookies.

We use the personal information we collect for the following purposes:

• To respond to your inquiry or service request
• To schedule, coordinate, and manage home service appointments
• To communicate with you about your project, estimate, or ongoing service
• To maintain our customer records within our customer relationship management (CRM) system
• To improve the quality of our services and customer experience
• To comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Information submitted through our contact form is received via email to info@idahomesystems.com and is also stored in our customer relationship management (CRM) system, d-tools, a third-party software platform used to manage customer records and project information.

d-tools is a business software provider and operates as a data processor on our behalf. We do not control d-tools' internal data handling practices. We encourage you to review d-tools' privacy documentation if you have questions about how that platform handles data.

We retain your personal information for as long as is necessary to fulfill the purposes described in this Privacy Policy, to manage our business relationship with you, or as required by applicable law. When personal information is no longer needed, we take reasonable steps to securely delete or anonymize it.

We do not sell or share your personal information with third parties for commercial or marketing purposes. We may share your information only in the following limited circumstances:

• Service providers: We use d-tools as our CRM platform to store and manage customer records. This platform receives the information you submit to us.
• Legal compliance: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your information may be transferred as part of that transaction. We will notify you of any such change through the Site or by email.

Our Site is hosted on GoDaddy's platform. GoDaddy may automatically place cookies or similar tracking technologies on your browser when you visit the Site. These cookies are typically used for basic website functionality, security, and performance monitoring.

We do not currently use cookies for advertising or behavioral tracking purposes, and we do not have third-party analytics or marketing pixels installed on our Site at this time.

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain aspects of the Site's functionality.

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from any person under the age of 13. If we become aware that we have inadvertently collected personal information from a child under age 13, we will take prompt steps to delete that information from our records.

If you believe we may have collected information from a child under 13, please contact us immediately at info@idahomesystems.com.

We take reasonable precautions to protect the personal information we collect from unauthorized access, use, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

We encourage you to use caution when submitting personal information online and to contact us directly by phone if you have concerns about submitting sensitive information through our contact form.

Depending on your state of residence, you may have certain rights with respect to your personal information. As an Idaho-based company, we are committed to honoring reasonable requests related to your data, including:

• The right to request access to the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information, subject to our legal and business record-keeping obligations

To exercise any of these rights, please contact us at info@idahomesystems.com. We will respond to your request within a reasonable timeframe.

Idahome Systems, LLC is incorporated and operates in the State of Idaho. We comply with applicable Idaho state privacy and consumer protection laws. Idaho does not currently have a comprehensive consumer data privacy statute similar to those in California, Virginia, or Colorado; however, we are committed to reasonable and transparent data practices regardless of applicable legal minimums.

Our Site may contain links to third-party websites or resources. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content or privacy practices of those sites.

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the Effective Date at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Idahome Systems, LLC

Email: info@idahomesystems.com

Website: www.idahomesystems.com

State of Incorporation: Idaho, United States

Disclaimer: This Privacy Policy was prepared for informational purposes and does not constitute legal advice. Idahome Systems, LLC recommends consulting with a licensed attorney to ensure full compliance with all applicable federal and state privacy laws.